By addressing the administrative, quality assurance and financial issues which compromise current laboratory-dentist communication, the dentist finally has an easy practice management tool. For their part, the laboratory receives notification of each new case online, and can anticipate pickups and scheduling needs. Because the actual prescription with its precise specifications is viewable on line, the laboratory can engage in a two-way conversation with a dentist to clarify points and assure that the item is fabricated to expectation. Work in progress can be reviewed by either party online, eliminating telephone tag efforts and costly remakes.

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